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FAQ

If you did not find the answer to your question, contact us on hi@iwaunderwear.com.
How to place an order?
• Click on the menu item "buy";
• Go to the sections "bra", "panties" or "accessories" to select the desired item;
• When you click on a photo, the item pops up, it indicates the info: size and color.
• Click on the "size" drop-down menu, select the appropriate size. For convenience, use the size guide.
• Click on the drop-down menu "color", select the appropriate color.
• Click on the "buy" button.

How to issue an order card?
• Fill in the fields: name, e-mail, phone, promotional code (if available);
• Click on the column with the suitable delivery type;
• Enter the delivery address.
• Click on "buy".

Your order has been placed!

How to add several products to the cart?
• Repeat all the steps in the "How to place an order?"
• Click on the white cross in the top right corner;
• Repeat all the steps in the "How to place an order?"
• The second item has been added to the cart.

Have a nice shopping!
If you need assistance, contact us on Instagram or email: order@iwaunderwear.com.
We will help you with your order.

Delivery
We deliver "IWA" worldwide. To calculate the cost of delivery, contact us via Instagram.
    Return
    We ask you to choose the size and color of the IWA models carefully, as according to the law of the Russian Federation "About the Consumer rights Protection", as amended by Government Decree dated 20.10.1998 No. 1222, the return of underwear and clothes for home and leisure is not provided.
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